Economy

Samsung And Apple Fined For Slowing Down Devices With Software Updates

Samsung And Apple Fined For Slowing Down Devices With Software Updates

Apple and Samsung have been fined ten and five million euros (£10m and £4.4m / $11.5m and $5.7m) respectively for the "planned obsolescence" of their smartphones.

The ruling is believed to be the first against the manufacturers following accusations worldwide that they encourage operating system updates for older phones which slow them down, thereby encouraging the purchase of new phones.

"Samsung did not issue any software update that reduced the Galaxy Note 4's performance", a spokesman said.

According to the AGCM, both companies violated several consumer codes. The performance seemed to suffer on devices with batteries in poor condition.

Samsung's software updates for its phones have not previously been questioned.

That's not all the AGCM is annoyed with Apple about, however - it's also issued a second €5 million fine for those universal frustrations with iPhone batteries. Complaints of "planned obsolescence" appear to have carried a bit of weight, as the Italian anti-trust team has passed down fines to both companies.

Samsung was fined €5m for its Android Marshmallow 6.0.1 update which was intended for the Galaxy Note 7 but which lead to the Note 4 malfunctioning due to the upgrade's demands.

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Samsung said it was "disappointed" with the decision and said it would appeal.

Both companies will also be required to post a notice on their Italian portals informing visitors of the Authority's decision and link to the assessment order. It also said that it would cooperate fully with the Italian Authority for Market and Competition during the investigation.

That approach caused further outrage and Apple eventually offered to replace old batteries in older iPhone models with newer batteries at a significantly reduced price.

Samsung were hit with a fine of roughly €5million, whereas Apple's fine was twice the size - clocking in at roughly €10million.

It added the two firms had not provided clients adequate information about the impact of the new software "or any means of restoring the original functionality of the products".

Samsung, on the other hand, hasn't released an official statement yet but we do hope to hear how they will overcome the problem especially considering that they denied the allegations earlier.


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