Economy

United gives $US10,000 travel voucher to 'bumped' passenger

United gives $US10,000 travel voucher to 'bumped' passenger

March has not been a banner month for United Airlines in terms of public relations, but on Thursday, another overbooked flight ended with a customer getting an astronomical amount of free travel, NBC Washington reported. "TEN THOUSAND", she tweeted.

In the case of an oversold flight, airlines will kick off the lowest fare passenger, unless there is a volunteer. Preiss said the airline chose to remove her because she paid the lowest fare.

A United Airlines aircraft takes off at Miami International Airport in Miami. For a flight that THEY oversold.

She decided she wanted cash.

The airline's policy changed to allow that amount to be offered after David Dao was dragged off a United flight previous year and ended up bloody and injured. United did not immediately say if any other passengers have received a $10,000 voucher.

"I never asked for a larger amount - the agent just escalated quickly", Preiss said.

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United Airlines has recently come under sharp criticism after a German shepherd was incorrectly sent from OR to Japan, instead of Kansas City.

"It was the best flight delay ever", passenger Allison Preiss, of Washington, DC, told ABC News.

And Preiss got an added bonus - United gave her two $10 meal vouchers.

Ms Preiss tweeted as the drama unfolded. She wrote on Twitter, "I am going to go INSANE at Pizza Hut".

It's also important to be aware of any connections between different airlines during the trip, Passman said, as carriers don't interline pets, meaning the owner would have to collect and recheck the animal when switching carriers.