Sci-tech

Got a Busted Galaxy Phone? Samsung Has a Quick Fix

Got a Busted Galaxy Phone? Samsung Has a Quick Fix

When you go to a Samsung-authorized fix shop like uBreakiFix, you can avoid those hassles and spend more time using your device instead of trying to worry about getting it fixed.

That includes front and back replacements, including cracked and broken screens.

These Samsung Care authorized service locations are already in every major U.S. metro area, but by early 2019, the company plans to add 200 more uBreakiFix locations in order to reach even more customers than they already do. An exception there is water damage, mind, which is a longer process. Samsung is far and away the most popular manufacturer of Android phones in the United States, but, like the rest of its peers, it hasn't offered the kind of extensive support provided by Apple and its myriad "Genius Bars" across the country.

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Samsung plans to expand the program across the country to another 200 uBreakiFix shops by early 2019, allowing it to reach almost all the population in the continental US. That's why all our pros are Samsung-certified and only ever use Samsung parts.

To use this service, you can either schedule an appointment online, or just head to an authorized uBreakiFix service location and drop off your device.

Looking specifically at the release of the new phones, Samsung's attention score (whether someone has heard something about the brand in the past two weeks) has grown by six points since the tail end of February, up from nine to 15 among the general public. Apple Stores across the country offer this kind of service, which puts it far ahead of other companies in terms of phone maintenance and service availability. They've been instrumental in making the iPhone ownership experience more straightforward, offering not only technical assistance but guidance on how to get the best from the smartphone.


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