Economy

Lyft, Allscripts partner for healthcare platform

Lyft, Allscripts partner for healthcare platform

Close on the heels of Uber announcing that it will offer special service for healthcare providers to sell rides for their patients, Lyft, the other popular ride providing service, has also raised its stake.

Besides the health risks posed due to missed appointments, open, unused time slots costs the US healthcare system $150 billion every year, and the phenomenon costs physicians an average of $200 for each missed appointment. This means that they can offer the patient ride service for about 7 million patients. The HIPAA-compliant dashboard has been tested in over 100 healthcare practices since July 2017.

Blue Cross Blue Shield, Sutter, and CareLinx - among other healthcare organizations - already use Lyft to bring patients in for appointments. This included physical therapy centers, hospitals, home care centers, clinics, senior care facilities and rehab centers; all of them started to utilize Uber Health.

"If the transportation is not available to them or if it's out of reach because of the cost they just won't go", said Hester. The Sunrise system has an automated workflow capable of scheduling a ride on Lyft once it identifies a need for transportation. According to Steingold, the price of an Uber X is about 40% cheaper than taxi fare. Providers determine who is eligible based on need, and costs are covered by providers and sometimes defrayed by insurance.

More news: Amazon looking into opening current accounts with JP Morgan Chase say reports

Healthcare IT company Allscripts and rideshare provider Lyft have partnered to provide non-emergency transportation for people who need to get to medical appointments, the companies announced Monday at HIMSS18.

What we don't know yet, though, is whether or not Uber Health will be able to offer rides to those persons with disabilities - whether something like the Uber XXL now offered for larger groups, or any other specific types of vehicles, will be available to those using a wheelchair, etc. Using the same dashboard, multiple rides can be scheduled and managed at the same time. To help solve the problem, the ride-share giant, Uber, has chose to take advantage of what it sees as an opportunity and establish Uber Health.

Both Uber and Lyft have been targeting no-show patients for some time, but a recent JAMA study called into question the efficacy of offering free rides to patients when only about a quarter of patients took advantage of the service. According to a press release from Allscripts, the company is integrating Lyft's proprietary application programming interface (API) into its electronic health record (EHR) system, Allscripts Sunrise. Renwick said, "Through a seamless integration of Lyft's API and Allscripts' EHR system, we're empowering clinicians to eliminate transportation barriers for millions of people across the country by making it easier to get to and from medical appointments with Lyft".


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