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Thousands still without water in England and Wales

Thousands still without water in England and Wales

South East Water has apologised to all affected and says it's working to resolve the issue.

It is possible to claim compensation for a number of problems including extended periods of time spent without water, multiple periods of low water pressure, complaints not being dealt with in a certain time frame and appointments not being kept.

Households across the United Kingdom were further inconvenienced as thawing snow burst multiple pipes, leaving tens of thousands of homes without running water.

Bottled water is available for people in Hampstead who are now without water.

Business owners and landlords of unoccupied homes are also asked to check.

Some schools in the capital have said they will be closed on Monday because they can not guarantee running water. "We have a team in the area investigating and we hope to fix it as soon as possible", they tweeted. "We will update families when we can".

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The suppliers have effectively told up to 13million people across London and the South of England to curb their use of water or risk having none at all.

Overnight the company has found and fixed leaks and bursts across its 9,000 miles of water mains, and has taken staff off normal duties to concentrate all efforts on the task, as well as getting bottled water out to those areas which need it.

Dunraven School in Streatham, south London, said in a Twitter post: "We'd hoped things would have been resolved by now".

Residents in Brent Cross, Hampstead, Kentish Town, Golders Green, East Finchley, Highgate, Muswell Hill, Haringey and Archway, are also still suffering from low pressure as the water level builds.

There has also been a "20% jump in the demand for water in the last five days", he added.

The water companies have urged customers who still have water to limit usage by taking short showers rather than baths, turning off taps and only running washing machines on a full load.


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