Economy

Pressure grows in Ryanair to release full list of cancelled flights

Pressure grows in Ryanair to release full list of cancelled flights

The budget airline says the cancellations have been made in order to improve its punctuality.

Over the last two weeks punctuality fell below 80%, with air traffic control delays, strike action and bad weather blamed for the fall.

According to Ryanair, customers who have bought seats on cancelled flights will be offered alternatives or given a full refund.

If you're flying with Ryanair, you better check these flights.

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At present, Ryanair have posted every single flight that has been cancelled and here they are on a day-to-day basis.

Ryanair Holdings Plc risks reviving its reputation for slack customer service with a move to scrap hundreds of flights through the end of October because of poor planning amid aggressive expansion.

Ryanair is advising customers that they have two options when it comes to their cancelled flight- claim a refund or change your flight.

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Make sure you have all your details to hand, including your flight number and banks details you booked the flight with.

"Ryanair must quickly honour its legal duty to arrange alternative flights or provide a full refund, as well as reimbursing reasonable out-of-pocket expenses". You should get your money back within seven days or given an alternative flight.

However, news of a mass exodus of their pilots to a rival airline that is setting up in Dublin may prove to also be a big factor in the cancellations. However, there will likely be an excess which you have to pay to make any claim so it is important to check your insurance policy to see what it covers. Be sure to document what you spend, though and keep receipts. "This is when having a decent policy can really come in handy".

As the requests for information kept coming, the airline later tweeted: "Hi, between today and tomorrow all flights cancellations up and until OCT31 will be communicated". This applies to spends of between £100 and £30,000.

If passengers have booked other services via the airline like auto hire, then they should also include details of this in their compensation claim. Flights are operating as usual for customers who haven't received emails from the carrier.

He added that airlines must ensure "customers are fully compensated" in the event of any disruption or cancellation.


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